Welcome to Esha Sethi Thirani!
These terms and conditions outline the rules and regulations for the use of
Esha Sethi Thirani’s Website, located at eshasethithirani.com
By accessing this website we assume you accept these terms and conditions. Do not continue to use Esha Sethi Thirani website if you do not agree to take all of the Terms and Conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice. The term “Client”, “You” and “Your” refers to you, the person logging on this website and is compliant to the Company’s terms and conditions. “The Company”, “Esha Sethi Thirani”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake our services to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of INDIA. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
If you have any queries about these Terms and Conditions or have any comments or feedback, please email us at enquiries@eshasethithirani.com Terms and Conditions
ELIGIBILITY CRITERIA
Those who choose to access this Website from outside INDIA are responsible for compliance with applicable national laws and the INDIAN laws.
COMMUNICATIONS
When you use the Website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically, and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
PRICING AND PAYMENT
Prices throughout the Website are quoted in one of the following currencies: INDIAN RUPEES (INR) and US Dollars (USD). Payment can only be accepted in quoted currency. Prices Include all indirect taxes including VAT( Value Added Tax) and GST(Good & Services Tax), However shipping charges will apply.
For International deliveries, additional delivery charges may be applicable for the ordered items as per your country regulations, which will be billed separately to you by the courier company at the time of delivery.
Prices of the products on the Website are subject to change without notice, and can vary from piece to piece and from time to time, depending on the price of raw materials at the time of production. Gold, silver and precious stones are commodities, with market fluctuations beyond our control. Occasionally, a piece will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials and may not mean that we have increased our mark-up.
FOR INTERNATIONAL CUSTOMERS
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. Payment of these at the time of delivery is necessary to release your order from customs on arrival.
Please Call/WhatsApp us at +919051260802 for queries regarding import duties & customs. We will be happy to assist you and provide you with a hassle-free shopping experience
PRICING POLICY FOR ONLINE MERCHANDISE
We are committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices. The Website may offer products which are not offered in stores. A Garments may be priced differently in the stores than on the Website. Similarly, promotional offers (such as coupons and additional discounts) offered at one may not be used at the others. Esha Sethi Thirani holds the right to choose the offers based on its marketing strategies, sale structure, pricing structure etc.
ORDER OF PRODUCTS
All products and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your intent to buy, which shall be subject to the Terms and Conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has not been dispatched by us would continue to be an offer us and we reserve the right to accept or reject such balance order.
We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products are handcrafted so there may be some variations in the actual product received. Packaging of the product may vary from the packaging of the product displayed on the Website.
All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order or divide up orders. We will inform you if we are unable to fulfil your order.
DELIVERY
Esha Sethi Thirani endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Esha Sethi Thirani fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Esha Sethi Thirani may at its discretion charge you for additional shipping cost
MADE-TO-MEASURE: TERMS & CONDITIONS
• A made-to-measure item will be specially manufactured on order and shipped within six to seven weeks of placing the order.
• Made to measure garments are non-refundable. Please ensure that you provide correct and accurate measurements at the time of ordering. Esha Sethi Thirani is not responsible for inaccurate measurements provided by customers.
• Please refer to our size guide when ordering garments/made to measure garments.
• If you have any concerns or questions about measurements please email us at enquiries@eshasethithirani.com where we will be happy to assist you.
• You have to pay 100% of the product value at the time of placing a made-to-order request.
• The shipping amount of a made-to-measure item will depend on the value of the product.
1. - Priority shipping is always chargeable. The amount will increase based on the value, weight and destination of the shipment.
2. Import duty if applicable, as per import country laws & regulation, will be charged at the time of delivery.
3. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), the re-delivery of the same will made only after additional shipping charges is paid by client.
4. The company offers Worldwide delivery except to countries with whom trade is restricted. For both local and international shipping.
5. Your purchase will be shipped to you after receiving within 4-6 weeks from the day we receive the payment if the purchase is in stock and is not made to order.
6. For international orders shipping time will vary from country to country and depending on custom clearance procedures.
7. You will be notified via email once your order has been shipped, with full tracking information. Please note, the company is not responsible for any import or customs duties to be paid, it must be settled by customer.
RETURN/REFUND/EXCHANGE/CANCELLATION POLICY
Our garments are all on a made to order basis. Once your order is confirmed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you. Courier charges will be applicable for the same and will be borne by the customer.
PLEASE NOTE
• All made to order garments are non-refundable.
• Esha Sethi Thirani will not provide the option of exchange for reasons like colour mismatch and exchange for size.
To return your product, you should send your product to:
Esha Sethi Thirani 8 c Queens park. Queens court. Kolkata 700019. West Bengal. India You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Cancellation of orders are not permitted.
YOUR OBLIGATIONS
1. You must provide true, accurate, current and complete information about yourself as prompted by Esha Sethi Thirani registration form.
2. Upon change or inaccuracy of any information provided by you on the Website, you shall be responsible to promptly inform Esha Sethi Thirani.
3. Do maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Esha Sethi Thirani has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you access to the Website.
4. You will provide authentic and true information in all instances where such information is requested of you. Esha Sethi Thirani reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Esha Sethi Thirani has the right in its sole discretion to reject the registration and debar you from using the services of the Website without prior notice whatsoever.
5. That before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation of offer included in the item's description.
6. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password ‘mining’ or any other illegitimate means.
RESTRICTIONS
Esha Sethi Thirani reserves the right, at our sole discretion, to limit the quantity/value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit/debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Esha Sethi Thirani reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
SITE SECURITY
You are prohibited from violating or attempting to violate the security of this Website, including, without limitation:
1. Accessing data not intended for you or logging onto a server or an account, which you are not authorized to access.
2. Attempting to probe, scan or test the vulnerability of a system, network or breach security or authentication measures without proper authorization.
3. Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, and "flooding," "spamming," "mail bombing" or "crashing."
4. Sending unsolicited emails, including promotions and/or advertising of products or services.
5. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting violations of system or network security may result in civil or criminal liability. Esha Sethi Thirani will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).
PRODUCTS AND AVAILABILITY
• While we make every effort to ensure that the photographs displayed on our site are faithful reproductions of the original products, variations may occur due to the technical and colour resolution characteristics of your computer. Esha Sethi Thirani shall not be liable for the potential inadequacy of the graphic representations of products displayed on the Site.
• You acknowledge that the products offered by us are subject to stock limits.
• You may check the availability of any item offered on our site at any time by checking the sizes available. Any size with a line through it has sold out. Inconveniences may occasionally occur regarding the availability of certain products. In such circumstances, we will inform you of this fact as soon as possible (and in any case within the term of delivery as specified below) by e-mail. We will give you the option to order a different item of the same type or alternatively, to cancel your order. Should you opt to cancel your order no charge will be made to your credit/debit card. In the event that your credit/debit card has already been charged, you will be refunded as soon as possible.
• We reserve the right to change the items offered on our site at any moment, without prior notice.
We reserve the right to reject orders from any customer with whom there is an ongoing legal dispute regarding a prior order. This applies equally to all cases in which we consider the customer unsuitable, for instance in the case of previous violations of terms and conditions for online purchases on our site or for whatever other legitimate reason, especially where the customer has been involved in irregular activity of any kind.
CANCELLATION BY ESHA SETHI THIRANI
There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verification/s before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card has been charged, the said amount will be reverted to your card account.
We will seek authorization on your card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfil, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured/ charged. If, however, the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Esha Sethi Thirani reserves the right to capture/charge your card to the full or partially authorized amount for the concerned order.
ALTERATION AND CHANGES BY CUSTOMERS
Alteration and modification within a period of one week from placing the order shall be addressed through e-mail at enquiries@eshasethithirani.com It is agreed by you that you will not dispute the decision made by Esha Sethi Thirani and accept the Esha Sethi Thirani decision regarding alteration/modification of the order.
SALE AND PROMOTION
All offers for sale on the Website shall be subject to the following conditions:
1. The products under sale will be available only till the availability of stock with Esha Sethi Thirani. Duration of sale is in the sole discretion of Esha Sethi Thirani and it reserves the right to extend or terminate the sale, without further information at any point of time.
2. The products under the sale may be removed/changed/added by Esha Sethi Thirani and the discounted prices can also be changed, at sole discretion of Esha Sethi Thirani.
3. Products on sale are not applicable for return or exchange according to our return and exchange policy.
4. In case of any further query regarding the sale, please email us at enquiries@eshasethithirani.com
5. Esha Sethi Thirani reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Esha Sethi Thirani decision in this regard shall be final and requires no intimation to the customer of any sort
CONSUMER PROVISIONS
You may only purchase Products from our site if you are at least 18 years old.
You have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
PRICE OF PRODUCTS AND DELIVERY CHARGES
Our site contains a large number of Products. It is always possible that, despite our efforts to the contrary, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or alternatively you may cancel your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.
EXTERNAL MATERIAL
You shall not use the Website in any way that will damage it or interrupt its provision. You shall not use the Website to transmit or post any computer viruses.
We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect.
We will try to make sure that the Website is always available. However, this is not always possible, and we are not liable if the Website is unavailable.
LINKS
The Website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such Websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites
By accessing the links, you may leave this Website and be directed to an external website, or to a website maintained by an entity other than Esha Sethi Thirani. If you decide to visit any such site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or any other destructive elements. Esha Sethi Thirani makes no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that Esha Sethi Thirani or this Website sponsors, endorses, is affiliated or associated with them. You hereby expressly acknowledge and agree that the linked sites are not under the control of Esha Sethi Thirani and Esha Sethi Thirani is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Esha Sethi Thirani is not responsible for webcasting or any other form of transmission received from any linked site. Esha Sethi Thirani is providing these links to you only as a convenience, and the inclusion of any link shall not be construed to imply endorsement by Esha Sethi Thirani in any manner of the Website.
LIABILITY
We take no responsibility for any loss or damage suffered as a result of our ‘order online’ service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention. All purchases from the Website are at your own risk and while making order on the Website, you should apply prudence. Esha Sethi Thirani gives no representation or warranty for your purchase order. However, in some special circumstances, Esha Sethi Thirani at its discretion will consider its liability for your order up to a maximum limit of purchase price of the order.
CHANGES TO THE SITE DISCLAIMER
We reserve the right to change the Site Disclaimer from time to time. If this happens, we will notify you by posting the updated Site Disclaimer on the Website. If you do not wish to be governed by the revised Website disclaimer, you must not use the Website.
PROTECTED PROPERTY
Access to this Website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of the Website or its suppliers and they are protected by Indian and international copyright laws.
PROFANITY POLICY
Esha Sethi Thirani prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public space. This policy extends to your submissions, postings and all other areas of the Website that another user may view.
If a feedback comment; or any communication between users on the Website; or email communication between Users contain profanity, please review our feedback removal policy and submit a request for action/removal.
TERMINATION
These Terms and Conditions are effective until and unless terminated by you at any time by informing us in writing at enquiries@eshasethithirani.com that you no longer wish to be associated with this Website, provided that you discontinue any further use of this Website.
We may terminate these Terms and Conditions at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to the Website. Upon any termination of these Terms and Conditions by either you or Esha Sethi Thirani, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under these Terms and Conditions or otherwise. Our right to any Comments shall survive any termination of these Terms and Conditions. Any such termination of these Terms and Conditions shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability against you that may have arisen under the User Agreement.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be construed in accordance with the applicable laws of INDIA. The Courts at kolkata shall alone have exclusive jurisdiction in any proceedings arising out of this agreement.
MODIFICATION OF TERMS AND CONDITIONS OF SERVICE
Esha Sethi Thirani reserves the right at any time to modify the Terms and Conditions without any prior notification to you. You should regularly review the Terms and Conditions on the Website. In the event the modified Terms and Conditions are not acceptable to you, you undertake to discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed and accepted to the modified Terms and Conditions and you undertake to abide by the modified Terms and Conditions.
GENERAL
The Company may terminate these Terms and Conditions at any time. Without limiting the foregoing, the Company shall have the right to immediately terminate any passwords or accounts of the user in the event of any conduct by the user which the Company, in its sole discretion, considers to be unacceptable, or in the event of any breach by the user of these Terms and Conditions. Notwithstanding any other provisions of these Terms and Conditions, or any general legal principles to the contrary, any provision of these Terms and Conditions that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these Terms and Conditions.
LIMITATION OF DAMAGES
In no event shall Esha Sethi Thirani or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this Website or any linked Website, even if Esha Sethi Thirani is expressly advised of the possibility of such damages.
PRIVACY POLICY
Esha Sethi Thirani ("eshasethithirani.com”) respects your right to privacy. Accordingly, we do not share or sell your information to any third-parties. Any and all information collected by Esha Sethi Thirani is used solely for the purpose of processing of your order. Once you make a purchase with Esha Sethi Thirani, you are automatically included in our updates, newsletters and correspondences. To request to have your name removed from these correspondences, please emailenquiries@eshasethithirani.com
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We process personal data for purchases, payments, customer support and fulfilment to enable us to perform our contract with you; where your contact details and transactional information are processed.
COOKIES
We employ the use of cookies. By accessing Esha Sethi Thirani, you agree to use cookies in agreement with the Esha Sethi Thirani Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
LICENSE
Unless otherwise stated, Esha Sethi Thirani and/or its licensors own the intellectual property rights for all material on Esha Sethi Thirani. All intellectual property rights are reserved. You may access this from Esha Sethi Thirani for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from Esha Sethi Thirani Sell, rent or sub-license material / clothes/ designs from Esha Sethi Thirani Reproduce, duplicate or copy material/ designs from Esha SEthi Thirani Redistribute content/ designs from Esha Sethi Thirani
